Mazda North American Operations has issued a recall for certain 2024 CX-90 vehicles due to a critical braking issue. The automatic braking system may activate unexpectedly, posing a significant risk of a crash. This article provides detailed insights into the recall, including the affected units, the nature of the defect, and the planned remedy.
Key Highlights:
- Recall Number: 24V349000
- Affected Units: 9,914 vehicles
- Issue: Sudden activation of brakes due to false object detection
- Remedy: Free reprogramming of the vehicle control module (VCM)
- Notification Date: Owner notification letters will be mailed by July 17, 2024
Summary
Mazda is recalling certain 2024 CX-90 vehicles due to an issue with the automatic braking system. The defect causes the brakes to activate suddenly, falsely detecting certain objects while driving. This issue increases the risk of a crash, especially in low-speed situations (10-15 MPH).
Details of the Recall
The National Highway Traffic Safety Administration (NHTSA) issued this recall under campaign number 24V349000. Mazda has identified that the problem originates from improper programming of the Vehicle Control Module (VCM). The automatic braking system may mistakenly identify a vehicle’s reflection or other objects as an approaching obstacle, leading to sudden braking.
Potential Risk
While the brake lights will illuminate, sudden braking can significantly increase the risk of a rear-end collision. Mazda has confirmed that no accidents or injuries have been reported in connection to this issue as of May 10, 2024.
Remedy and Notifications
Mazda dealers will reprogram the VCM with updated software to address the issue. This service will be provided free of charge. Owners of the affected vehicles will receive notification letters by July 17, 2024. Mazda’s customer service can be contacted at 1-800-222-5500, Option 6 for further information.
Additional Resources
Owners can also reach out to the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov for more details.
Recall Schedule and Implementation
Mazda began addressing this issue in production by installing improved VCM software in vehicles produced after September 13, 2023. Dealer notifications were expected to occur by May 21, 2024, with owner notifications to follow by mid-July.
This recall highlights Mazda’s commitment to vehicle safety and the proactive steps taken to address the braking issue. Owners of the 2024 CX-90 should stay informed and ensure their vehicles receive the necessary updates to maintain optimal safety standards.
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