TMD Friction welcomed representatives from Autosupplies and three of its workshop customers to its manufacturing site in Hartlepool, to experience a greater understanding of its manufacturing processes.
As a business, TMD Friction runs factory tours throughout the year, inviting motor factor and technician customers to explore its manufacturing facility in Hartlepool, as well as allowing the attendees to see up close and first-hand the processes that go into manufacturing world-class brake pads.
The attendees were guided through the factory to experience all elements of the manufacturing process, from the humble beginnings as a virgin back plate, to the end product being packaged and packed, ready for onward transport to TMD’s warehouse in Warrington and throughout the world.
The customers were able to learn more about the multiple quality checks that TMD runs throughout the manufacturing process and were able to understand the reasoning behind the checks, as well as how they benefit the customer as installers of the product.
Del Smith, area sales manager from TMD Friction, commented: “It was an honor to welcome our long-standing customer, Autosupplies and its loyal customers, to our site in Hartlepool to showcase our precise manufacturing processes from beginning, right through to the end product.
“Throughout the tour, the attendees were very engaged, asking the TMD technical experts a number of insightful questions, with the team ensuring that before the end of the day, they had a new-found understanding and appreciation for our brands and products.”
David Clarke, managing director at Autosupplies Group, said: “It’s fantastic that leading suppliers in the automotive aftermarket can offer such insightful tours of their manufacturing facilities. It instils confidence in factors and technicians of the quality product being produced, which is imperative for such a safety-critical application.”