Hyundai Addresses Santa Fe Rollaway Risk

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Hyundai Motor America has issued a recall for certain 2024 Santa Fe vehicles due to a software error in the transmission control unit, potentially leading to a vehicle roll away when the car is in PARK. This recall affects 12,349 units.

Key Highlights:

  • Recall Number: 24V529000
  • Manufacturer: Hyundai Motor America
  • Components Affected: Power Train
  • Potential Units Affected: 12,349
  • Safety Risk: Vehicle roll away increases the risk of crash or injury.

Details of the Recall:

Hyundai Motor America is recalling certain 2024 Santa Fe vehicles due to a software error in the transmission control unit (TCU), which may result in the vehicle rolling away when parked. The defective software logic in the TCU can cause damage to the dual clutch transmission (DCT), leading to potential vehicle roll away.

Remedy Instructions:

  • Owners are advised to use the emergency parking brake after parking their vehicles.
  • Dealers will update the TCU software and inspect the DCT, replacing it if necessary.
  • All repairs will be performed free of charge.

Owner Notifications:

Owner notification letters are expected to be mailed by September 9, 2024. Owners can contact Hyundai customer service at 1-855-371-9460, referencing recall number 263. Additionally, they may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov for more information.

Vehicle Information:

  • Model: 2024 Hyundai Santa Fe
  • Production Dates: April 23, 2024, to July 2, 2024
  • Potential Defect: 100% of the units are estimated to have the defect.

Component Details:

The transmission control units involved have part numbers 954A1-2N820 and 954A1-2N830, supplied by Transys Korea.

Safety Risk Description:

The defect in the TCU software logic can inadvertently engage the clutches, damaging the transmission case and/or parking pawl, which may result in the vehicle rolling away while in PARK. This increases the risk of a crash and injury to occupants or bystanders.

Warnings and Symptoms:

  • Parking pawl noise
  • Inability to shift into PARK or gear
  • Unintended vehicle movement
  • Unintended parking gear selection during operation

Recall and Remedy Program:

All affected owners will receive notifications to bring their vehicles to a dealer for a free TCU software update. If the transmission is damaged, it will also be replaced at no cost. Hyundai will reimburse owners for any out-of-pocket expenses incurred due to this recall.

Implementation in Production:

The revised software update was implemented at the plant on June 14, 2024.

Notification Schedule:

  • Dealer Notification Date: September 9, 2024
  • Owner Notification Date: September 9, 2024

Owners are encouraged to follow the instructions provided in the notification letters and contact their dealers to address this safety issue promptly.

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