Chrysler Recalls Vehicles for ESC Malfunction

Chrysler (FCA US, LLC) has issued a recall for certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles due to a software malfunction that may disable the electronic stability control (ESC) system. This issue causes these vehicles to be non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) number 126, which pertains to ESC systems. The recall affects 211,581 units, and Chrysler will provide a free software update to remedy the problem. Owners will be notified by mail starting July 26, 2024.

Key Highlights:

  • Recall Number: 24V415000
  • Manufacturer: Chrysler (FCA US, LLC)
  • Affected Components: Electronic Stability Control (ESC), Service Brakes, Air
  • Potential Units Affected: 211,581
  • Remedy: Free ABS control module software update
  • Notification Date: Owner letters expected by July 26, 2024
  • Contact Information: FCA US, LLC customer service at 1-800-853-1403 or NHTSA at 1-888-327-4236

Summary of the Issue:

The recall involves certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the ESC system, increasing the risk of a crash. This malfunction makes the vehicles fail to comply with FMVSS number 126, “Electronic Stability Control Systems.”

Detailed Information:

  • Manufacturer: Chrysler (FCA US, LLC)
  • Address: 800 Chrysler Drive, CIMS 482-00-91, Auburn Hills, MI 48326-2757
  • Company Phone: 1-800-853-1403
  • Recall Number: 55B
  • NHTSA Recall Number: 24V-415

Vehicle Details:

  • 2022 Ram 3500 Cab Chassis: Affected vehicles may experience an ABS control module software malfunction, disabling the ESC system. Production dates: April 21, 2021, to November 25, 2022. Total affected: 524.
  • 2022 Ram 2500: Similar ABS control module malfunction. Production dates: April 14, 2021, to December 07, 2022. Total affected: 157,890.
  • 2022 Dodge Durango: Similar ABS control module malfunction. Production dates: August 23, 2021, to December 09, 2022. Total affected: 53,167.

Safety Risk:

The failure of the ESC system during driving can lead to a higher risk of a vehicle crash without prior warning. This malfunction violates FMVSS 571.126, which requires the ESC system to be operational during all driving phases.

Remedy Plan:

Chrysler will conduct a voluntary safety recall, providing a free software update to the ABS control module for all affected vehicles. Owners who have previously paid for repairs will be reimbursed upon providing proof of payment.

Owner Notification:

Owner notification letters will be mailed starting July 26, 2024. Owners may contact FCA US customer service or the NHTSA Vehicle Safety Hotline for more information.

Chronology of Events:

  • March 2, 2023: Initial notification of a potential issue.
  • March 2023 – November 2023: Analysis of ABS control module data.
  • November 2023 – March 2024: Meetings to understand the issue and determine the suspect population.
  • April 24, 2024: Recognition of the vehicle build issue.
  • May 31, 2024: Decision to conduct a voluntary safety recall.

Chrysler is committed to addressing this issue promptly to ensure the safety of its customers. For more information, owners can visit www.nhtsa.gov or contact Chrysler customer service directly.

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