WATERLOO, Wisc. — Trek Bicycle Corp., in collaboration with the U.S. Consumer Product Safety Commission (CPSC), has initiated a recall on certain models of Trek bicycles equipped with Promax hydraulic disc brakes. The purpose of the recall is to address a potential safety issue where the brake hose may detach from the brake lever, posing a risk of crashes.
The affected bikes encompass those featuring the first revision of Promax Solve DSK-925 and Promax F1 DSK-927 hydraulic disc brakes as original equipment.
A total of approximately 96,900 of these brakes were sold by Trek, with 195 reports received in the United States regarding brake hoses detaching from the brake lever. Fortunately, no injuries have been reported as a result of this issue.
To ensure customer safety, consumers are strongly advised to cease using bicycles equipped with the affected brakes immediately. They should then promptly get in touch with their local authorized Trek dealer to arrange for a complimentary inspection and repair.
For added convenience, consumers can visit the designated page on Trek’s website and enter their bike’s serial number to determine if it falls within the scope of the recall. This will allow them to ascertain whether their bicycle requires attention due to the hydraulic brake hose concern.
Trek has identified that the problem arises from a loose fit between the hydraulic brake hose and the barb inserted into the brake lever end of the hose. This improper clamping of the hose can result in its ejection or detachment from the brake lever, leading to an abrupt loss of braking capability and creating a potential hazard that could result in accidents.
To address this issue, Trek is taking the necessary steps to rectify the problem for affected customers. By coordinating with authorized Trek dealers, the company will inspect and repair the recalled brakes at no cost to the consumer.
Trek Bicycle Corp. is committed to ensuring the safety and satisfaction of its customers. With this recall, the company aims to promptly address the potential risk associated with the Promax hydraulic disc brakes, maintaining its commitment to delivering reliable and secure cycling experiences.