GLASGOW — Arnold Clark Autoparts has begun rolling out its new trade website, meaning customers in Glasgow can now access the group’s wide product range, 24 hours a day.
The release of the new e-commerce platform for the trade revolutionizes Arnold Clark Autoparts’ customer experience and is the latest innovation in the company’s digital roadmap that is set to maximize efficiency between Arnold Clark Autoparts and its customers.
The website allows users to browse parts and compare pricing options, and see which parts are available for any vehicle using the vehicle registration look up tool.
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Craig McCracken, group factor manager at Arnold Clark Autoparts, said: “The new website is an invaluable tool for our trade customers looking to maximize efficiency, allowing them to arrange delivery of the parts needed for the following day.
“The go-live of the new site is the latest step in a series of innovations we’re working on to help our customers, and really make the most of the digital tools available that help us serve our customers in a quicker way. Waiting on hold to see if certain parts are available is now a thing of the past.
“We have a huge range of aftermarket products available online, but customers can benefit from our strong relationships with many manufacturers. We have access to parts stock from any vehicle manufacturers not represented on the site but who are within the Arnold Clark group.”
The trade website offers customers a live chat feature, meaning support is just a click away. Customers can use the feature to check stock levels of a product or receive fitment advice.
Sales through Arnold Clark Autoparts’ new trade website can be attributed to customers’ existing trade accounts or paid for by card.
Qualifying transactions can earn customers A-Points, which rewards garages for their spend. With an increased range of available qualifying products, garages can quickly accrue A-Points to spend on the latest tech, holidays, and cinema trips.
The new trade website is currently available for Arnold Clark Autoparts Glasgow customers and will be coming to other branches soon.